Shipping Policy
Last Updated: December 25th, 2024
At Revnou, we are committed to providing a smooth, reliable, and enjoyable shopping experience. If you encounter any issues at any stage of your order, our dedicated support team is always here to help.
Email: support@rev-nou.com
Tel: 682-214-0259
Shipping Policies
Order Processing
Please allow 1–3 business days for your order to be processed before shipping.
Domestic Shipping (USA)
Free Standard Shipping: Ground shipping available across the mainland United States.
Expedited Shipping: Priority Mail (1–2 business days) for an additional $4.99.
Note: We cannot ship to APO/FPO/DPO addresses due to transportation restrictions on certain items.
International Shipping
Available only for Canada.
Shipping Cost: US $9.99 per unit.
Delivery Time: After processing, delivery takes approximately 4–6 business days.
Important: If you ask the carrier to change your delivery address after shipment, Revnou is not responsible for any resulting delays, loss, or damage.
Cancellations & Returns
Order Cancellations
Orders canceled before processing qualify for a full refund.
Contact us at support@rev-nou.com or call 682-214-0259.
Return Policy
Eligibility: Returns accepted only for items in unused, sealed, original condition.
Return Window: 90 days from the date of purchase.
Return Shipping: Buyer is responsible for return shipping costs.
A prepaid label can be provided upon request, and the cost will be deducted from your refund.
How to Start a Return
Contact us with your order number and reason for return.
Our team will issue an RMA (Return Merchandise Authorization) number.
Follow the provided instructions to ship the item back.
For any returns or support:
Email: support@rev-nou.com
Tel: 682-214-0259